Cloud Scythe Return Policy

At Cloud Scythe, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help.

**1. Returns**

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

- Unused and in the same condition that you received it.
- In the original packaging.
- Accompanied by the receipt or proof of purchase.

**2. Refunds**

Once we receive your item, we will inspect it and notify you of the status of your refund after the inspection. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

**3. Exchanges**

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [your contact information] to arrange an exchange.

**4. Shipping**

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

**5. Non-returnable Items**

Certain types of items cannot be returned, such as:
- Downloadable software products
**6. Sale Items**

Only regular priced items may be refunded. Sale items cannot be refunded.

**7. Contact Us**

If you have any questions on how to return your item to us, contact us at paige@thurkhill.com

**8. Changes to This Policy**

We reserve the right to update or change our return policy at any time, so please review this policy periodically. Changes to this policy are effective when they are posted on this page.

Thank you for shopping with Cloud Scythe.

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